Introduction

At Dynamix Glowly, we understand that your financial information is deeply personal. When you're learning about business finance basics, you're sharing details about your goals, challenges, and sometimes sensitive business situations. We take this responsibility seriously.

This privacy policy explains how we collect, use, and protect your information when you visit our website at dynamix-glowly.com or use our educational services. We've written this in plain language because legal jargon shouldn't get in the way of understanding how your data is handled.

Our commitment is simple: we'll be transparent about what we collect, honest about how we use it, and careful about who we share it with.

Information We Collect

Information You Give Us Directly

When you interact with our website or educational programs, you might share:

• Contact details like your name, email address, and phone number
• Business information including company size, industry, and current financial challenges
• Learning preferences and educational background
• Messages you send us through contact forms or support channels
• Registration information for webinars or educational events

Information We Collect Automatically

Like most websites, we gather some technical information to improve your experience:

• Your device type, browser, and operating system
• IP address and general location (city/region level)
• Pages you visit and how long you stay
• Links you click and content you download
• Time and date of your visits

Cookies and Similar Technologies

We use cookies to remember your preferences and understand how you use our site. You can control cookies through your browser settings, though some features might not work as well if you disable them completely.

How We Use Your Information

We use your information for specific, legitimate purposes related to providing financial education:

• Responding to your questions and providing customer support
• Sending educational newsletters and updates about new content
• Improving our website and course materials based on user feedback
• Analyzing website traffic to understand which resources are most helpful
• Preventing fraud and maintaining security of our systems
• Complying with legal requirements under Thai data protection laws

Information Sharing and Disclosure

We don't sell your personal information to anyone. Period. However, we may share your information in these specific circumstances:

All third parties we work with are required to protect your information and use it only for the specific services they provide to us.

Your Rights and Choices

Under Thai data protection laws and our commitment to transparency, you have several important rights:

To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond within 30 days and verify your identity before processing your request.

Data Security and Protection

We implement multiple layers of security to protect your information:

Technical Safeguards

• SSL encryption for all data transmission
• Secure servers hosted in facilities with physical security controls
• Regular security updates and vulnerability assessments
• Access controls limiting who can view your information
• Backup systems to prevent data loss

Administrative Safeguards

• Employee training on data protection and privacy
• Background checks for staff with data access
• Regular audits of our privacy practices
• Incident response procedures for potential breaches

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy:

• Active accounts: Information retained while your account is active and for 2 years after closure
• Marketing communications: Stored until you unsubscribe or request deletion
• Course completion records: Maintained for 7 years to support continuing education requirements
• Financial transaction records: Kept for 7 years as required by Thai accounting laws
• Website analytics: Anonymized after 26 months and aggregated for trend analysis

We regularly review our data retention practices and securely delete information that's no longer needed.

International Data Transfers

Our primary data processing occurs within Thailand. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer your information internationally, we ensure adequate protection through:

• Contracts requiring the same level of protection as provided in Thailand
• Transfers only to countries with adequate data protection laws
• Regular audits of international service providers
• Your explicit consent where required by law

Children's Privacy

Our educational services focus on business finance and are designed for adults. We don't knowingly collect information from children under 18 years old.

If you're under 18, please don't provide personal information through our website. If we discover we've inadvertently collected information from someone under 18, we'll delete it promptly.

Parents or guardians who believe their child has provided information to us should contact us immediately using the contact details below.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll:

• Post the updated policy on our website with a new "Last Updated" date
• Send email notifications to active users about material changes
• Provide a summary of key changes in plain language
• Give you time to review changes before they take effect

We encourage you to review this policy periodically. Your continued use of our services after changes become effective means you accept the updated policy.

Specific Rights Under Thai Law

As a business operating in Thailand, we comply with the Personal Data Protection Act (PDPA). This gives you specific rights:

• Right to be informed about data collection before it occurs
• Right to access your personal data and information about its processing
• Right to rectify inaccurate or incomplete personal data
• Right to erase personal data in certain circumstances
• Right to restrict processing of your personal data
• Right to data portability in machine-readable format
• Right to object to processing based on legitimate interests
• Right to lodge complaints with Thai data protection authorities

For questions about your rights under Thai law, you can contact the Office of the Personal Data Protection Committee or reach out to us directly.